ParkZipply

Privacy Policy

Published on March 16, 2026

1. Introduction

At ParkZipply, we understand that booking parking involves sharing personal and vehicle information. We are committed to protecting your privacy and ensuring your data is handled securely and transparently. This Privacy Policy outlines the types of information we collect, how it is used, and the steps we take to protect it.

2. Information We Collect

We collect information to provide, maintain, and improve our services. We may collect the following types of information:

2.1 Personal Information

  • Contact Information: Your name, email address, and phone number when you create an account, make a booking, or contact support.

  • Vehicle Information: Make, model, color, and license plate number. This is essential for parking facility Owners and Watchmen to verify your reservation on-site.

  • Payment Information: Credit card details and billing address. We use secure, PCI-compliant third-party payment processors (e.g., Stripe) and do not store your full raw credit card numbers on our servers.

2.2 Usage Data

When you access the ParkZipply platform, we automatically collect certain information about your device and interaction with our services, including:

  • IP address, browser type, and operating system.

  • Pages viewed, time spent on pages, and navigation paths.

  • Search queries for parking locations (e.g., airport codes or cities).

3. How We Use Your Information

We use the information we collect for various business purposes, including to:

  • Provide, operate, and maintain the ParkZipply platform.

  • Process transactions, generate QR codes, and send Booking Confirmation emails.

  • System Reliability: Monitor real-time spot occupancy and booking schedules to ensure accurate algorithmic spot allocation and enforce safety validation rules.

  • Share necessary reservation details (Name, Vehicle Plate) with the specific parking facility Owner and their assigned Watchmen for the duration of your stay.

  • Send administrative notices, security alerts, and support messages.

  • Monitor and analyze usage trends and activities to improve the user experience.

  • Detect, investigate, and prevent fraudulent transactions or unauthorized access.

4. Sharing Information with Third Parties

We do not sell your personal data to third parties. However, in order to provide our service, we must share specific data in the following scenarios:

  • Parking Facility Owners & Watchmen: We share your name, vehicle details, and booking times with the specific lot you booked so they can verify your arrival and manage overstays.

  • Service Providers: We employ third-party companies such as payment gateways and email delivery services to facilitate our platform.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

5. Security of Your Data

The security of your data is paramount. We implement a variety of security measures, including HTTPS encryption, secure database schemas, and strict access controls. Furthermore, booking QR codes are cryptographically generated to prevent tampering. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Data Rights

Depending on your location, you may have specific rights regarding your personal data, including the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request deletion of your account and personal data.

  • Opt-out of marketing communications at any time.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information such as authenticated session state. You can instruct your browser to refuse cookies, but doing so may prevent you from logging in or booking a spot.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on this page and updating the effective date.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact our Data Protection Officer:

Email:privacy@parkzipply.com